Risk Free: Our Guarantee
Bullet Fins is cmmitted to customer satisfaction. If you receive merchandise that you are unhappy with for any reason, simply return it to Bullet Fins with in 45 days - in the condition that you received it - and we will gladly make an exchange, credit or refund, Feel confident, Bullet Fins takes the risk out of ordering.
Hassle-Free Returns and Free Shipping on Exchanges
Bullet Fins offers a convenient hassle-free way to return merchandise with a pre-paid, pre-addressed SmartLabel return label, which we include on the front of your packing list. No postage is required. The cost of return shipping of $6.95 will be deducted from your refund or credit. No waiting in line. Easy United States Postal Service mailing.
Four Simple Steps
1. Complete the Return & Exchange Form on the back of your invoice and enclose with your return merchandise.
2. Pack all items with your invoice in a secure carton or reuse the original packaging.
3. Affix the pre-paid, pre-addressed SmartLabel to your package. Cover or remove original shipping label.
4. Drop your package in the U.S. mail, at home, at work, or at the Post Office.
Unfortunately we are unable to offer SmartLabel® returns for packages shipped to Alaska, Hawaii, U.S. Territories, APO/FPO addresses or other countries. If you ship a return package on your own, please use a trackable, insured shipping method using the address below:
ORDER #_____, Bullet Fins RETURNS DEPARTMENT, 5040 Terramar Way, Mandalay Shores, CA 93035
Bullet Fins is not responsible for customer returns that are not received.
Bullet FIns cannot accept COD deliveries.
*Please allow approximately two to three weeks for the processing of your return. Your issuing bank may take an additional billing cycle to apply the credit to your card.* Previously purchased items that are now on sale:
We will gladly extend a price adjustment to you if the original purchase was within 5 days of the sale offering.
To place an order, we're available 24/7 online or at 1-800.715.5593
For Customer Service, our team is available to serve you Monday - Friday,
from 8 am to 5 pm (Pacific Standard Time).
North American Customers:
Phone: 1-800.715.5593
Email: customerservice@bulletfins.com
Fax: 805-984-4910
International Customers:
Phone: 805-984-8344 Monday-Friday, from 8am to 5 pm (Pacific Standard Time).
Email: customerservice@bulletfins.com
Fax: 805-984-4910
Address for Returns:
ORDER #_____
BULLET FINS RETURNS
5040 Terramar Way
Mandalay Shores, CA 93035-1837
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